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DUENDE / CUSTOMER CARE

We’re here to help.

Have a question about an order, a delivery, or something that didn’t go quite as expected? Tell us here, without needing to open an email app.

ORDERS · DELIVERY · RETURNS

Every detail matters.

Include your order reference if you have it. Duende Customer Care will receive your message and reply to the email address you provide.

Prefer email? You can also write to support@duendeshop.com.

Delivery & returns information ↗

We’ll use these details to respond to your enquiry. We won’t add you to a mailing list.